Questions, answered
Cody Matthew FAQ
How does Cody Matthew clothing fit?
Our silhouettes are clean, modern, and easy to wear.
Tops have a relaxed drape with a refined shoulder line; bottoms are cut for movement without excess volume.
Between sizes? Choose your usual size for a relaxed profile, size down for a closer fit, or size up for extra ease.
What fabrics do you use?
We source considered materials that balance softness, structure, and long-term shape retention.
Every fabric goes through hand-feel checks, wash testing, and wear trials before it becomes part of the Cody Matthew range.
How long will my pieces last?
Cody Matthew garments are built for repeated wear.
We use reinforced stress points, durable stitching, and clean interiors so each piece can hold its shape and finish over time.
How long does delivery take?
• Order cut-off time is 4:00 PM EST.
• Processing time: 1–2 business days (Mon–Fri).
• Transit time: 5–8 business days (Mon–Fri).
• Total delivery time: approximately 6–10 business days (Mon–Fri).
• A tracking link is emailed to you as soon as your order ships.
• Processing time: 1–2 business days (Mon–Fri).
• Transit time: 5–8 business days (Mon–Fri).
• Total delivery time: approximately 6–10 business days (Mon–Fri).
• A tracking link is emailed to you as soon as your order ships.
Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best to update or cancel it.
Email support@codymatthew.com with your order number and the requested change.
What is your return policy?
We offer 30-day returns and exchanges on eligible items.
Email us at support@codymatthew.com to start a return.
Full details are available in our Returns & Refunds policy.
How should I care for my items?
For best results, wash cold with similar colors and air-dry where possible.
Avoid bleach. Use a cool iron if needed.
Our fabrics are tested for stability, though natural fibers may relax slightly with wear.
Which payment methods do you accept?
We accept major credit and debit cards, Apple Pay, Google Pay, and select buy-now-pay-later options at checkout.
Do you ship internationally?
We currently ship within the United States.
International shipping is being explored for future drops.
What is the Cody Matthew standard?
A design approach grounded in considered materials, precise construction,
and elevated everyday wear.
Each piece is built to feel refined on first wear and reliable on repeat.